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Ticket agent resume example





Omar Williams

45 E Hanover St.
Gettysburg, PA 17325
(717) 254 – 0645
(717) 487 – 7548
omar_will@yahoo.com




OBJECTIVE

To obtain a challenging and rewarding position as a Ticket Agent in a company where I can develop customer service skills.

CAPABILITIES

  • Extensive experience in customer service.
  • Proficient with a variety of computer applications.
  • Patient, detail-oriented and organized.
  • Great ability to solve problems quickly.

LANGUAGES

  • French, Advance level.
  • Spanish, Advance level.
  • Japanese, Intermediate level.

EXPERIENCE

Ticket Agent
US Airways, Gettysburg, PA

2009 - Present
Sell tickets to passengers. Verify boarding passes and the passengers' documentation at departure gate. Advice customers about tours and tourist destinations. Help passengers who missed their flight. Check and weight luggage. Announce flight schedules, departures and arrivals.

EDUCATION

Bachelor of Science in International Business
Shippensburg University, Shippensburg, PA
Expected on June, 2013.

Getty James High School, Gettysburg, PA
Graduated in 2008


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