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Hotel manager resume example
Isabella Smith
2352 Falls Road
Baltimore, MD 21208
(410) 585 – 3130
isabella_5474@gmail.com
OBJECTIVE
To find a job as a Hotel Manager in a hotel chain.
QUALIFICATIONS
EMPLOYMENT HISTORY
Guest Service Attendant
Hampton Inn and Suites, Baltimore, MD
2006 - Present
Customer Service Agent
Brexton Hotel, Baltimore, MD
1999 to 2006
EDUCATION
Master of Business Administration
Morgan State University, Baltimore, MD
2004 - 2006
B.S. in Hospitality Management
Morgan State University, Baltimore, MD
1999 - 2004
References Available upon request
2352 Falls Road
Baltimore, MD 21208
(410) 585 – 3130
isabella_5474@gmail.com
OBJECTIVE
To find a job as a Hotel Manager in a hotel chain.
QUALIFICATIONS
- Outstanding verbal, written and listening skills.
- In-depth knowledge of mathematical and financial aspects.
- Proficient at using a variety of computer applications.
- Capable of managing stress.
- Detail- oriented.
- Strong analytical skills.
EMPLOYMENT HISTORY
Guest Service Attendant
Hampton Inn and Suites, Baltimore, MD
2006 - Present
- Plan and develop hotel services as accommodation, catering, conferences, etc.
- Establish policies to improve customer service.
- Deal and solve customer's queries and complaints.
- Set goals and make they are accomplished.
Customer Service Agent
Brexton Hotel, Baltimore, MD
1999 to 2006
- Manage, direct and supervise daily operations of the hotel as: Conference management, housekeeping, weekly stock, guest-list, bed book, reservations, engineering, etc
- Assign tasks to the employees.
- Train new employees.
EDUCATION
Master of Business Administration
Morgan State University, Baltimore, MD
2004 - 2006
B.S. in Hospitality Management
Morgan State University, Baltimore, MD
1999 - 2004
References Available upon request
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