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Technical support representative sample CV



Technical support representative resume example

This technical support representative resume example will guide you in the organization and information you must include in your own resume.



Ronald Reynolds

751 Crosstimbers St. Houston, TX 77022
(719) 497 – 5198 / (719) 354 – 6081
rr.ronald@gmail.com




Objective


To get a challenging and rewarding position as a Technical Support Representative in a major and recognized company.

Capabilities


• Excellent organizational, analytical and customer service skills.
• Patient, detail-oriented and analytical professional.
• Computer literate.
• Great problem-solving skills.
• Good communication and interpersonal skills.
• In-depth knowledge of contact management systems.

Experience


Technical Support Representative
Advent Global Solutions, Houston, TX

2010 - Present
Provide technical support to the clients of the company and instruct them how to configure their devices. Help customers solving problems with their computers or other electronic devices. Direct the technical support representatives.

Customer Service Representative
Clerk Computer Consulting, Houston, TX

2007 - 2009
Solve customer’s inquiries via telephone, in person, by e-mail or letters. Ask the customers all the necessary questions to find out what problem the computer or device presents. Analyze people’s problems and develop an effective solution.

Education


Associate’s degree in Electronics and Computer Technology
Remington College, Houston, TX
2006

References


Available on request.



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